Privacy Policy

At The Vintage Garden Room (“company”, “we”, “us”, or “our”), we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@thevintagegardenroom.co.uk.

When you visit our website www.thevintagegardenroom.co.uk, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy.

This privacy policy applies to all information collected through our website (such as www.thevintagegardenroom.co.uk), trade portal, over the phone and in writing and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Table of Contents

  1. What information do we collect?
  2. How do we use your information?
  3. Will your information be shared with anyone?
  4. Do we use google maps?
  5. How long do we keep your information safe?
  6. What are your privacy rights?
  7. Do we make updates to this policy?
  8. How can you contact us about this policy?

1. Personal information you disclose to us

In short: we collect personal information that you provide to us such as name, address, contact information and payment information.

We collect personal information that you voluntarily provide to us when registering at the Sites expressing an interest in obtaining information about us our products and when participating in activities on the Sites or otherwise contacting us.

The personal information that we collect depends on the contact of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:

Names and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Information collected from other sources
In short: We may collect limited data from public databases, marketing partners, and other outside sources.

We may obtain information about you from other sources, such as public databases, join marketing partners, as well as from other third parties.

2. How do we use your information?

In short: We process your information for purposes based on legitmate business interests, the fulfilment of our contact with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or person a contact with you (“Contractual”), with your consent (“Content”), and/or compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we reply on next to each purpose listed below.

We use the information we collect or receive:

  • To Facilitate account creation and logon process.
  • To send you marketing and promotional communication.
  • The send administrative information to you.
  • Fulfil and manage your orders.
  • To respond to legal requests and prevent harm.
  • For other Business Purposes.

3. Will your information be shared with anyone?

In short: We only share information with your consent, to comply with laws, to protect your rights or to fulfil business obligations.

We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • Legitimate Interests: We may process. Your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contact.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, and judicial proceeding, court order, or legal process, such as in response to a court order.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential violations of our polices, suspected fraud, situations involving potential threats to the safety of any personal and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Do we use Google Maps?

In short: Yes, we use Google Maps to locate your premises.

5. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfil the purposes outlined in the privacy policy unless otherwise required by law.

We will only keep your information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your information for longer than 90 days past the termination of the user’s account.

When we have no ongoing legitimate business need to process your information, we will either delete or anonymise it.

6. How do we keep your information safe?

In short: We aim to protect your information through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

7. What are your privacy rights?

Account information:
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and the use of your account. To otherwise opt-out, you may contact us using the contact information provided.

8. Do we make updates to this policy?

In short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directing sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. How can you contact us about this policy?

If you have any questions or comments about this policy, you may email us at info@thevintagegardenroom.co.uk or by post to:

The Vintage Garden Room
The Maltings House
66 High Street
Stoke Goldington
Buckinghamshire
MK16 8NR
United Kingdom